{"id":4658,"date":"2024-09-11T12:15:46","date_gmt":"2024-09-11T10:15:46","guid":{"rendered":"https:\/\/teamlead.io\/?post_type=klantcase&#038;p=4658"},"modified":"2026-01-21T13:46:53","modified_gmt":"2026-01-21T12:46:53","slug":"cazas-wonen-customer-service-planning","status":"publish","type":"klantcase","link":"https:\/\/teamlead.io\/en\/klantcase\/cazas-wonen-customer-service-planning\/","title":{"rendered":"Streamlining customer service planning: How Teamlead transformed Cazas Wonen"},"content":{"rendered":"\n<p>Cazas Wonen is a housing corporation in the Woerden region, managing 17,000 homes. Within the customer contact department of Cazas Wonen, 20 employees are active every day, assisting tenants through various channels.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>Cazas Wonen is a housing corporation in the Woerden region, managing 17,000 homes. Within the customer contact department of Cazas Wonen, 20 employees are active every day, assisting tenants through various channels.<\/p>\n","protected":false},"featured_media":3044,"template":"","class_list":["post-4658","klantcase","type-klantcase","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/teamlead.io\/en\/wp-json\/wp\/v2\/klantcase\/4658","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teamlead.io\/en\/wp-json\/wp\/v2\/klantcase"}],"about":[{"href":"https:\/\/teamlead.io\/en\/wp-json\/wp\/v2\/types\/klantcase"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teamlead.io\/en\/wp-json\/wp\/v2\/media\/3044"}],"wp:attachment":[{"href":"https:\/\/teamlead.io\/en\/wp-json\/wp\/v2\/media?parent=4658"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}