Comparison
Bigger than Excel. Smarter than enterprise.
Excel breaks the moment your team grows. An enterprise WFM suite is overkill and costs tens of thousands a year. Teamlead sits right between — built for customer contact teams that want speed, not complexity.
Book a demoAspect
Excel
Teamlead
Schedule creation
×4–8 hours of manual puzzling per week
✓One click · 0.4s compute · automatic
Labor rules & availability
×Memorised or kept in a side tab
✓Built in · self-validating · live checks
Leave handling
×Separate sheet, forgotten reminders
✓Request → check → approval → AFAS sync
Sick call at 9am
×Start over, replace manually
✓Auto-suggest by skill + availability
Real-time visibility
×None — you find out afterwards
✓Live agent status, adherence per quarter hour
Telephony data
×Re-type by hand or ignore
✓Live integrations with Unexus, Ringover, Roger365
Forecasting
×Last year × gut feel = next year
✓Capacity calc per role per 15 minutes
Error rate
×High · one formula bug breaks the schedule
✓Low · rules validated while you edit
Scales to 250+ agents
×No — unreadable past 30
✓Yes · multi-location, multi-team, multi-skill
GDPR compliant
×Depends on where the file lives
✓GDPR-native · EU hosting · audit trail
Customers who made the switch
All glad they left Excel behind
"From Excel files to clear planning in Teamlead. In one glance I can see whether staffing is correct and where I need to intervene."
Mathilde Koniuszek
KCC Manager, Thuisvester
"After years of working with Excel, we switched to Teamlead — and the difference is huge. We now build monthly schedules in a snap."
Yke de Bruijn
KCC, Eigen Haard
Get started with Teamlead
Dozens of companies see Teamlead as a full-fledged team member.
Curious how much time you can save by working with Teamlead? We'll show you in a free demo. We ask for 15 minutes of your time and promise many saved hours afterwards.